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Context Help

If you get lost inside our Control Panel, the first step you should take is to click the Help button, which is visible on each and every page. A popup will open. It offers exhaustive information about all the operations that you can perform on that particular page. Each pop-up menu shows up on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a huge assortment of instructional video clips clarifying how to use our Control Panel. They're created for those of you who would like to see how things are being done rather than only reading articles. Thus, anyone can quickly get to know our hosting Control Panel by merely watching our step-by-step educational video clips.

F.A.Q.

If you can't discover the answer you need, have a gaze at our extensive Frequently Asked Questions section, which contains questions asked by real people and offers real solutions. We frequently update our FAQ database with new articles so as to embrace all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't find the solution you are looking for in the Frequently Asked Questions database either, you can touch base with our great team of support engineers available 24/7/365 and eager to assist you with any problem. Each trouble ticket you send will be responded to in less than one hour (the average trouble ticket response time is approximately twenty minutes), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 220609

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com